Got a question about one of our reviews, spotted something that needs correcting, or interested in a partnership? This page covers the best way to contact us and what to expect once you do. We read every message that comes in, even the ones that don’t fit neatly into a category, so don’t worry about getting the wording perfect before you send it.
The fastest way to contact us is by email at [email protected]. Include the relevant page URL or article title along with your question so our team can look into it without back and forth. We aim to respond within 48 hours on business days, and marking urgent requests clearly in the subject line helps us prioritize accordingly. If your question needs a bit of research on our end, such as checking a bonus term or confirming a licensing detail, it may take a little longer, but we’ll still get back to you with a proper answer rather than a generic reply.
Visitors and partners can reach out for a variety of reasons, including:
A few small things make a real difference in how quickly we can help:
None of this is required, but a message with these details usually gets a useful answer on the first reply instead of a round of clarifying questions.
We’re an independent review and information site, not a betting operator ourselves. That means we can help with questions about our content, corrections, or partnerships, but we can’t access your account, process a withdrawal, or resolve a dispute at any specific sportsbook or casino. If you’re having an issue with your account, deposit, or payout at a particular site, that operator’s own support team is who can actually fix it, and they’ll have access to details we simply don’t.
We also don’t provide personalized betting tips, predictions, or picks by email. Our guides cover strategy and how to think about odds, but any specific match or wager is your call to make.
Any personal information you share when contacting us, such as your name or email address, is used only to respond to your inquiry. It’s handled in line with our Privacy Policy, and we don’t share it with third parties without your consent. We don’t use your contact details for marketing or add you to any mailing list simply because you got in touch, and we only keep messages as long as needed to resolve what you wrote in about.
Not every message we get is about content or partnerships. If you’re reaching out because betting has started to feel harder to control, that’s not something a support email can properly help with, but the right resources can. Our responsible gambling page has information on setting limits and self-exclusion, and organizations like GamCare offer free, confidential support if you’d rather talk to someone directly. You don’t need to wait until things feel serious to reach out to them, and doing so early is often the easier path.